My Life Support: enabling you to live in your own home with support
Helping you to plan and organise your care, so you can focus on what’s important; living your life the way that you want to.
Peace of mind for you and your loved ones with personalised care and bespoke teams.
Support
We help you plan and design a care package which gives you the choice, control and confidence to live your life, your way.
Building your team
We work with families and funders to manage finances and match qualified PAs at the correct competency level.
Person-centred values
We really listen, building trusting, effective relationships with families and partner agencies.
Planning care with you
My Life Support was established to give people a sense of confidence that support would be developed around what they need and not what other people think they need.
About My Life Support
The people we support to live independently in their own homes all have different and sometimes complex needs and often require specialised and bespoke teams around them.
- We have a wide range of highly-skilled, trained and motivated staff in many disciplines.
- We understand the needs of people with a learning disability and autistic spectrum conditions, as well as behaviours that can challenge, physical and clinical health needs, brain injuries, mental health and rare conditions.
- We also can help people with dementia live fulfilling lives.
- Our support packages can range from short term or respite support up to 24/7 care
Building Your Team
We build a team around a person who needs support that has the right competence and confidence levels to succeed in providing sustainable and high-quality long-term care.
- We create a staff matching tool to ensure our adverts attract people with similar interests and hobbies, and if you’d like to interview for your own staff, we can involve you in the process. We also arrange meet and greets at your home or in the community so you can see if they are the right staff for you.
- We work with families and funders to achieve the very best packages of support for people because we know that ultimately a breakdown in care or health quickly becomes devastating.
- By designing and managing care in this way My Life Support is making a real difference to people’s lives.
Funding and money
Worried about how you will manage the money in your personal budget? For many people, managing the money is the thing that worries them the most.
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Sometimes people make a direct payment out of the personal budget they have been allocated but increasingly people choose to manage their care through a third party managed budget; a council or NHS commissioner transfers the agreed funding to MLS each month and we deal with ensuring all the care bills and expenses are paid on time and payroll and staffing is managed.
This is a transparent process where we can ensure the money you deserve goes on care. Our strict financial procedures mean that money can only be spent on what you, your council or NHS team have agreed.
My Life Chalets
Perfectly located at the heart of our farm and equestrian centre amid 84 acres of open countryside, My Life’s three fully accessible chalets are available for respite care and transition into independent living.
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Our chalets have two beautifully furnished bedrooms, accessible bathroom, kitchen and comfortable living and dining areas
- People stay one night a week away from their families to boost their confidence
- Others use the chalets as a transition from institutionalised care, making a huge difference in their outlook and opportunities in life.
- People can use our highly trained staff if they need support or bring their own.
- Please download our My Life Chalets brochure here to find out more
Where we can help
My Life Support and its parent organisation My Life Legacy are based at Thompson House Equestrian Centre in Standish. We currently support people living across the North West, with support either in a person's own home, within a family home, or within the local community - covering Lancashire, Greater Manchester, Merseyside, Cheshire and beyond.
For funders
My Life Support and its parent organisation My Life Legacy have a Good CQC rating for its homecare services. Sometimes, councils or other agencies work with us directly to provide support for people who need it, given our effective long-term outcomes and consistent delivery of care. If you are a funder who would like to find out more about how we can work together, get in touch.
Our Teams
People we support all have different and sometimes complex needs and often require specialised and bespoke teams around them. We have built up a range of highly-skilled, trained and motivated staff who are used to dealing with - and understand the needs of - people with a learning disability and autistic spectrum conditions, as well as behaviours that can challenge, physical and clinical health needs, brain injuries, mental health and rare conditions.
And if there are specific knowledge gaps in our teams, we will immediately plug in training to ensure we can meet people’s needs.
Team Structure and support
Each team built around an individual has a Team Manager, who reports to the Registered Manager overseeing our packages of care. Both can draw on the resources and expertise of our Clinical Team, Safeguarding Team, the Head of My Life Support and the Head of Care, Quality and Compliance.
We have a team of bank and peripatetic staff that provide additional wrap around support for teams to cover holidays, training and short notice cover.
Our guarantee is that we allocate staff to teams at the right competency level for the need of the individual concerned. Quality and continuity are the elements of sustainable care and support that individuals most want and need.
Caroline Tomlinson, CEO My Life Legacy
Read our My Life Support brochures
Our success stories
We have made a difference to people’s lives across the North West of England, impacting not just their health and wellbeing but those of their families. We have transitioned people out of institutionalised care into their own homes, and enabled people to have hope for the future where previously they had none.
For ten years we have managed a Direct Payment for our child. We have known My Life from its founding years and felt that we could put our trust and faith in My Life Support. This is now allowing us to step back and begin to be parents rather than employers.
Parent
Working in partnership
My Life Support works with local councils, the NHS, multidisciplinary teams and organisations across the North West to ensure you receive the very best long term support.
Get in touch
At My Life, we're here to support you every step of the way. Whether you have questions, need guidance, or just want to learn more about how we can help, we're always ready to listen.
